Annual Excellence Awards
The Annual Excellence Awards are an opportunity for us to recognise and celebrate the outstanding achievements of our staff and volunteers.
These awards provide a meaningful way to say thank you and acknowledge those who consistently go above and beyond to deliver exceptional care, innovation, and leadership across our service.
Celebrating our people
The Annual Excellence Awards recognise excellence across 12 distinct categories, reflecting the diverse and impactful ways our people contribute to CAHS every day – from clinical care and research to sustainability, inclusion, and consumer experience. The categories include:
- Chief Executive Award
- Rising Star Award
- Researcher of the Year Award
- Innovation Award
- Sustainability Award
- Volunteer Award
- Values in Action Award
- Culture and Inclusion Award
- Safety and Quality Award
- Excellence in Child Clinical Care Award
- Aboriginal Health Award
- Consumer Experience Award (Consumer-nominated)
Our finalists
After a competitive nomination process, each award category has been narrowed down to some outstanding finalists, chosen by our dedicated judging panels.Click through the tabs below to discover the inspiring stories behind our 2025 finalists and learn more about the contributions they’ve made to our service and community.
Dr Andrew Martin, Consultant (General Paediatrics)
Dr Andrew Martin has played a key role in establishing numerous contemporary and innovative health services at the Child and Adolescent Health Service (CAHS), significantly improving the lives of children and their families.
One of his latest innovations is a statewide paediatric Familial Hypercholesterolaemia (FH) service, where he serves as the medical lead. He also co-designed a paediatric FH shared care model to support general practice in managing low and moderate-risk children with FH, aiming to transform their health and life expectancy.
Andrew is passionate about hospital in the home (HiTH) services and works with both internal and external stakeholders to promote and enhance these services at CAHS.
Moira Bancroft, Volunteer
Moira has been volunteering at Perth Children’s Hospital since July 2018. For the past four years, she has supported the overall operation of the 400-strong volunteer team and helped manage donations.
In the last three years, Moira has donated 3,636 hours of her time, equivalent to 31.8 weeks of full-time work each year. She is involved in every aspect of the volunteer management process and provides diligent administrative support for volunteer recruitment, participating in every recruitment session.
Additionally, Moira works a four-hour shift every Tuesday afternoon in the theatre recovery area, where she compassionately reunites parents with their children post-surgery, liaising with staff to ensure smooth operations.
Matthew Holmes, Director Consumer Engagement
Matthew is celebrated for his exceptional contributions and impactful work in consumer engagement, embodying the Child and Adolescent Health Service (CAHS) values and demonstrating how they can drive meaningful change and set new standards.
Through innovative strategies and meticulous attention to detail, Matthew has achieved remarkable outcomes, revolutionising how CAHS connects with children and their families.
He is a steadfast advocate for inclusivity and fairness, ensuring that consumer engagement strategies serve all communities equitably and reflect the diverse needs and perspectives of everyone.
Alix Lincoln, Senior Occupational Therapist
Alix is one of the Keeping Kids in No Distress (KKIND) Occupational Therapists at Perth Children’s Hospital (PCH), helping children and families cope with stressful hospital encounters, minimise medical distress, and recover from medical trauma.
In her role, Alix has significantly impacted patients, families, and staff by easily building rapport with children and collaborating with other teams to ensure children receive the support they need.
She is considerate of families' experiences, showing compassion by listening to their stories and acknowledging their distress and pain. Alix is also an integral member of the PCH Emergency Department Neurodiversity Care Program, working to improve the patient experience for neurodiverse children and their families.
Evanuel Ngemoro, Patient Care Assistant
Evanuel's dedication, resilience, and kindness significantly impact those around him, consistently demonstrating exceptional performance in his role. He goes above and beyond in every task, never hesitating to step in where needed. His dedication is evident in his punctuality, reliability, and unwavering commitment to his duties, showing compassion and selflessness to others.
Recently, Evanuel supported a distressed family in the Perth Children’s Hospital Emergency Department. While the medical team attended to a critically ill child, he noticed the two younger siblings struggling to cope. Without hesitation, he took them to the interview room, engaged them in play, and provided comfort, allowing the mother to focus on her child's care.
Tamara Farrell, Senior Dietitian
Tamara (Tam) has extensive experience in metabolic medicine and has managed complex patients with great care, incorporating new technology to better understand their dietary needs.
Advocating for using indirect calorimetry to accurately measure patients' energy expenditure during critical illness phases, ensuring appropriate nutrition interventions to aid recovery and maintain lean muscle, Tam always has her patients’ wellbeing first and foremost on her mind.
While this equipment is commonly used in adults, there were no paediatric-specific consumables. Tam tirelessly negotiated with manufacturers and succeeded in developing paediatric-specific consumables, benefiting other paediatric sites as well.
Professor Asha Bowen, Consultant (Infectious Diseases)
Professor Asha Bowen has been a visionary leader in advancing clinical trials for infectious diseases in children across Australia, advocating for continuous improvements in child health.
She is dedicated to developing the next generation of clinician-scientists by supervising paediatricians in their research, mentoring junior doctors on their first research projects, and training them in infectious diseases and the importance of evidence generation. Asha partners with consumers and Aboriginal communities to ensure research is conducted to the highest standards and facilitates rapid research translation, showcasing innovative clinical trial designs and execution.
Her research trial with remote-living Aboriginal children has shown significant improvements in the care and management of skin conditions, ensuring early recognition and treatment to prevent complications such as sepsis, rheumatic fever, and osteomyelitis.
Professor Britta Regli-von Ungern-Sternberg, Professor Anaesthesia and Pain Medicine
Professor Britta Regli-von Ungern-Sternberg established the Perth Children’s Hospital Anaesthesia Research Team from the ground up, making it the largest in the southern hemisphere and one of the most active paediatric anaesthesia research teams globally.
As a true leader in the field, she promotes interdisciplinary research with all perioperative partners, playing a critical role in building research capacity in paediatric anaesthesia. She has supervised and mentored numerous clinician-researchers.
Her multidisciplinary, highly translational research has changed clinical practice and improved outcomes for children worldwide.
Professor Rishi Kotecha, Consultant (Oncology and Haematology)
Professor Rishi Kotecha is actively involved in national and international research collaborations, designing and implementing clinical trials for children with leukaemia worldwide. His work has led to significant findings that have impacted clinical practice, resulting in tangible outcomes for babies with acute lymphoblastic leukaemia.
As an inaugural member of the National Blood Cancer Taskforce, Rishi has contributed to improving the diagnosis, treatment, and understanding of blood cancers.
His efforts have greatly impacted leukaemia research, enhancing access to clinical trials and cutting-edge therapeutics for infants and children in Western Australia.
Perth Children’s Hospital Emergency Department Live Project Team
The Emergency Department Live (ED Live) is a real-time digital visualisation tool that enables ED clinical staff to track patients in the waiting room and across ED cubicles in real time.
Displaying available beds, duration patients have been in cubicles, and admission status, ED Live allows waiting room nurses to optimally place incoming patients, track movements, and optimise resource allocation.
The map also provides a snapshot of ED activity, offering clear visibility of bed availability. This helps nurses reduce delays in patient placement, decrease congestion in waiting areas, and improve patient safety.
Professor Fenella Gill, Professor Nursing Research
Detecting and responding to clinical deterioration in paediatric care is a significant challenge.
Professor Fenella Gill's innovation journey began with a passion for using research translation to address the gap between evidence and practice in caring for clinically deteriorating children and their families.
Fenella developed the ESCALATION System – an innovative approach to early detection and response to clinical deterioration in children. With a key component of proactive family involvement, ESCALATION includes charts, staff education, patient and family messaging, and sepsis prompts.
Leading a co-design approach, Fenella garnered essential stakeholder and health consumer support, which was crucial for the successful design, scale-up, and implementation of the system.
Rebecca Mondello, Senior Social Worker
Rebecca has been instrumental in developing an innovative social work-led solution to address the increasing number of young people presenting to the Perth Children’s Hospital Emergency Department (ED) with concerning behaviours. She implemented a new model of care, a social work-led crisis response brief intervention outpatient program.
This model includes collaboration with involved services, care navigation, referrals to additional supports, and psychoeducation for parents and carers to help them better understand and manage their child's challenging behaviours.
The new pathway supports timely ED discharge and prevents admissions, with clinic appointments provided within one week of ED presentation. By linking young people to ongoing community services, it helps minimise negative long-term health and wellbeing impacts.
Chris Tansell, Solutions Engineer
Chris is dedicated to improving efficiency, workflows, and sustainability for the benefit of staff and patients. Using his exceptional problem-solving skills and innovative thinking, he develops tailored solutions, often leveraging 3D printing technology to enhance hospital processes.
His work has led to significant cost savings, reduced waste, and improved resource availability. Instead of purchasing expensive components, Chris fabricates them at a fraction of the cost.
He has also redesigned mobile duress clip housings, prevented unnecessary waste and extended the lifespan of essential equipment.
Dr Natasha Epari and Dr Justin Hii, Consultants (Anaesthesia and Pain Medicine)
Dr Natasha Epari and Dr Justin Hii have worked diligently for several years to reduce the anaesthesia and perioperative services department's carbon footprint.
Through education, data, and guidance, they have managed to reduce, and sometimes eliminate, the use of potent greenhouse gases, raising awareness about the department's environmental impact.
They have also established recycling practices in the theatre suite, replacing some plastic items with biodegradable alternatives and switching other items to reusable or biodegradable options.
Perth Children’s Hospital Orthotics Department
The Orthotics Department’s Green Team at Perth Children’s Hospital has launched eco-friendly initiatives to significantly reduce its environmental footprint through new practices and community engagement.
Their commitment to reuse and repurpose extends to surplus materials from the manufacturing process, such as plastic offcuts and plaster. Plastic offcuts are creatively repurposed into teddy and doll spinal braces for patients, while excess plaster is used to create "paint at home" activities for outpatients.
Foam offcuts, once destined for disposal, are now salvaged and pieced together with glue to create cushions and other workshop items.
Dianne Birt, Volunteer
Dianne consistently demonstrates generosity with her time, resources, and commitment to supporting the Play Leisure and Engagement service at Perth Children’s Hospital (PCH), making a positive impact on children and families.
Every day, children and families at PCH receive colourful tote bags filled with developmental toys to support the ongoing needs of children with prolonged admissions or limited resources.
Black and white tote bags are set aside for infants and Neonatal Intensive Care Unit babies, containing high-contrast items to optimise the development of our most vulnerable babies.
Frank Melia, Volunteer
Frank's regular volunteer shifts are in the theatre area, where he is always welcoming, friendly, and respectful towards families in what can be a stressful environment.
He also volunteers at the Perth Children’s Hospital Diabetes Camps, where he excels at creating positive, lasting experiences for the children.
At camp, he is always outside with the children, playing football and other games, and eagerly participates in all activities. Frank builds an incredible rapport with the children, fostering mutual respect and unforgettable experiences.
Moira Bancroft, Volunteer
Moira is deeply committed to her role, consistently going above and beyond. Her knowledge and compassion in understanding the needs of patients, families, staff, and volunteers, combined with her boundless cheerful energy, are truly commendable.
In addition to her regular volunteer shifts, Moira dedicates many extra hours each week to assist the Child and Adolescent Health Service volunteer coordinator and train new volunteers. She performs all these duties joyfully, always offering a kind word to everyone.
Dr Andrew Wilson, Head of Department Respiratory Medicine
Dr Andrew Wilson has cultivated a safe, inclusive, and respectful environment within the respiratory department. He is a clear and thoughtful communicator, earning the respect of all team members across disciplines.
Under his leadership, a collaborative and supportive culture has flourished—one where every team member feels valued and respected. As a result, the large multidisciplinary team works cohesively and maintains mutual respect, even when perspectives differ.
Andrew is approachable, solution-focused, and always willing to help. His commitment to achieving the best outcomes for patients and families is evident in his calm, practical approach.
Jodie Hulm, Director Clinical Governance, Safety and Quality
Jodie demonstrates exceptional professional capability while placing strong emphasis on personal growth, team development, and cultivating a culture of care within the Safety, Quality and Performance team.
Consistently supporting her colleagues both professionally and personally—Jodie offers a compassionate ear during challenging times and fostering a safe space where team members feel empowered to voice concerns without fear of repercussions.
Jodie has also played a pivotal role in enhancing collaboration across all three service divisions of the Child and Adolescent Health Service. By promoting resource sharing and unified practices, she has significantly improved efficiency and strengthened inter-divisional relationships.
Laura Bishop, Nurse Coordinator Mental Health
Laura's leadership has significantly boosted her team's morale and performance, creating a safe, respectful, and motivating workplace. Her lasting impact is evident across the unit.
Exemplifying values-based leadership, Laura demonstrates a commitment to open communication, collaboration, and a supportive environment, fostering a culture of psychological safety.
With Laura, everyone feels empowered to voice opinions, share ideas, and seek help without fear of judgment.
Her dedication to promoting inclusivity and diversity has enhanced communication and collaboration, leading to a more positive and productive work environment.
Professor Chris Blyth, Professor Infectious Diseases and the CAHS Working Sepsis Group
As Chair of the Child and Adolescent Health Service (CAHS) Sepsis Working Group, Professor Chris Blyth has led the implementation of the CAHS Sepsis Program—a transformative initiative ensuring that every child and young person with sepsis receives the highest standard of care.
The program delivers a coordinated, evidence-based approach to the prevention, early recognition, management, and follow-up of paediatric sepsis.
It has since expanded statewide, becoming the standard of care across all public paediatric health providers in Western Australia.
A key focus of the program is equitable access to high-quality care, particularly for vulnerable populations such as Aboriginal and Torres Strait Islander children and those with complex health needs.
Guided by a dedicated consumer reference group, the program has developed family-friendly sepsis education resources, launched a community awareness campaign, and established research priorities grounded in lived experience.
Corinne Venter, Clinical Incident Management Coordinator
Corinne is widely regarded as an invaluable resource for clinical staff at Perth Children’s Hospital, offering expert coordination, guidance, and support following clinical incidents. Drawing on her extensive experience in delivering safe, high-quality care, she plays a key role in ensuring effective responses and continuous improvement.
A passionate and knowledgeable clinician, Corinne is deeply committed to supporting staff in their decision-making. She takes a systems-based approach to analysing processes, always with the goal of enhancing patient care.
Corinne is also a dedicated educator. She invests time in ensuring that clinical staff are well-informed and confident in managing clinical incidents. She actively involves all team members in the review process, ensuring comprehensive understanding and learning from each event.
The Cystic Fibrosis Service
Led by the Physiotherapy Department, the Perth Children’s Hospital Cystic Fibrosis (CF) service launched the innovative "Year of the Frog" sputum campaign to tackle the challenges of regular sputum surveillance—particularly for children and adolescents with CF who do not have a wet cough.
Aiming to boost home sputum sample collection, aligning with the recommended target of 4 samples per year, the service combined education and marketing techniques with practical collection process improvements.
The family-friendly campaign achieved impressive results:
- The proportion of children providing zero samples dropped from around 50% to 20%.
- The number of children meeting the 4-sample annual target increased by 80%.
This initiative highlights the power of creative, patient-centred approaches in improving health outcomes and engagement in chronic disease management.
Julie Depiazzi, Coordinator Physiotherapy (Respiratory)
Julie has been a driving force in advancing physiotherapy management for cystic fibrosis (CF), demonstrating an unwavering commitment to evidence-based care and continuous improvement throughout the patient journey.
Her work not only addresses gaps in current practice but also sets new benchmarks for excellence in clinical service delivery, research, and mentorship. Through her integrated approach, Julie has significantly improved clinical outcomes and strengthened interdisciplinary collaboration across respiratory and paediatric care.
A dedicated mentor, she actively supports junior clinicians, fostering a culture of inquiry, learning, and excellence that continues to elevate the standard of care.
Professor Lakshmi Nagarajan, Paediatric Neurologist and Epileptologist
Professor Lakshimi Nagarajan has played a pivotal role in shaping paediatric neurology in Western Australia.
Professor Nagarajan was instrumental in establishing the Department of Paediatric Neurology and launching a state-of-the-art surgical epilepsy service at Princess Margaret Hospital —an initiative that has significantly improved local access to world-class care.
A passionate advocate for medical education, Professor Nagarajan has been central to training the next generation of paediatric neurologists, ensuring the sustainability and excellence of neurological care for WA children.
Pia Leeming, Senior Audiologist
Pia is a highly experienced clinician who plays a key role in supporting families through the diagnosis and management of childhood hearing loss. She helped implement the dual process model at Perth Children’s Hospital, working closely with ear, nose and throat specialists and families to ensure compassionate, coordinated care.
Known for her gentle and empathetic approach, Pia prioritises family needs and provides clear guidance on diagnosis, rehabilitation, and treatment options. Her work has greatly enhanced the patient experience and set a high standard for family-centred audiology care.
Aaron Panaia, Aboriginal Mental Health Coordinator
Aaron is a passionate advocate for improving mental health services for Aboriginal consumers, families, and carers within Child and Adolescent Mental Health Services (CAMHS).
A proud Noongar man, Aaron has led significant reforms to embed cultural security across the service, ensuring CAMHS becomes a leader in best practice care for Aboriginal communities.
His contributions include establishing the Aboriginal Cultural Advisory Group, recruiting Aboriginal Health Workers into inpatient services, developing Aboriginal mental health service guidelines, and co-facilitating the Dance of Life cultural security training.
Aaron’s leadership continues to drive meaningful change, creating safer, more inclusive mental health care for Aboriginal children and families.
Anna Moore, Clinical Nurse Specialist
Anna works within the Child and Adolescent Community Health Aboriginal Health Team, primarily supporting families in the Peel region. With strong local knowledge, she connects clients to essential support services, helping to reduce the impact of social determinants on health outcomes.
She plays a key role in mentoring new nurses, supporting the adoption of new technologies, and ensuring adherence to clinical policies and procedures. Anna is always willing to share her expertise and foster team development.
Anna is dedicated to ensuring families have access to developmental assessments, child health checks, and immunisations—helping to improve long-term health outcomes for Aboriginal children in the community.
Michael Cartledge, Aboriginal Workforce Coordinator
As an Aboriginal Workforce Coordinator, Michael is a passionate advocate for culturally safe, accessible, and high-quality healthcare for Aboriginal communities in Western Australia. He actively drives initiatives that promote equitable employment and the development of roles that strengthen the Child and Adolescent Health Service (CAHS) Aboriginal workforce.
Michael also plays a key role in fostering cultural understanding across CAHS. He leads NAIDOC Week celebrations and team activities such as smoking ceremonies, yarning circles, and painting sessions. His deep cultural knowledge ensures Aboriginal traditions are honoured, helping to embed cultural safety and respect throughout the organisation.
Rachel Clack, Senior Audiologist
Rachel met a special family the day their son was diagnosed as profoundly deaf—a moment that followed a long and traumatic journey.
At a time when their trust in healthcare providers was fading, Rachel stood out. She brought kindness, empathy, honesty, and deep expertise, immediately shifting the course of their experience.
Through her support, Rachel not only guided the family with evidence-based interventions and expert observations but also empowered them to make informed decisions. She made them feel heard, respected, and valued.
Her care restored their trust in the healthcare system. Rachel’s thoughtful, patient-centred approach left a lasting impact, and the family feels privileged to have had her involved in their son’s care.
Consumer quote:
“She [Rachel] came to us with such kindness, empathy, honesty and incredible knowledge and expertise and shifted the trajectory of our son, not just through the interventions her team provided, but through supporting our decision making with current literature and her expert observations, making us feel heard and valued in the room.”
Kerrie Graham, Clinical Nurse Specialist (Oncology)
Kerrie’s patient-centred approach is one of her greatest strengths. With deep expertise in paediatric oncology survivorship, she expertly guides patients through the complexities of late effects, while empowering them to make informed decisions about their care.
She takes the time to truly engage with patients and their families, tailoring her approach to meet individual needs and preferences.
This ensures every family feels supported, heard, and actively involved in their child’s ongoing journey.
Consumer quote:
“Kerrie’s dedication and commitment to positive outcomes for her patients and their families is beyond the exceptional.”
“She genuinely cares and has given her heart and soul to make sure survivors and their families feel less burdened by the reality of living post childhood cancer diagnosis.”
“We cannot possibly thank her enough for doing the work she does.”
Kim Wood, Senior Occupational Therapist
Kim has been a remarkable support for a young patient and her family, offering exceptional care from their first meeting. She helped the child navigate anxiety and trauma and ensured a smooth transition to overseas treatment by preparing a detailed care plan for the international team.
On returning home and transitioning to palliative care, Kim went above and beyond—visiting the family’s home to provide comfort and connection, and even conducting a workshop at the child’s school to help staff support their student and classmates.
Her impact has extended far beyond clinical care—Kim has been a source of strength, compassion, and support for the entire community.
Consumer quote:
“Kim’s impact extends far beyond our family—she has been a pillar of strength for our entire community.”
Child and Adolescent Community Health
Maria Mitchell, Child Health Nurse
Maria has been a dedicated child health nurse in the Melville region for the past 12 years, consistently demonstrating the core Child and Adolescent Health Service values in every aspect of her work. Her compassion, professionalism, and unwavering commitment to families and children are evident in the high-quality care she provides.
Maria excels at building meaningful connections with families, empowering them with knowledge, support, and confidence in their parenting journey. She always goes the extra mile, taking the time to listen and tailor her approach to meet each family’s unique needs.
Her ability to create a safe and welcoming environment has left a lasting impact on many families during those crucial early years.
Jenny Yao, Child Health Nurse
Jenny works in high school settings where she has fostered a positive culture with the students. She is extremely approachable and has built trust and rapport, collaborating with students and staff to improve their health and wellbeing.
Jenny shows compassion and respect for the students' values, often sitting on the floor with them to chat, demonstrating her welcoming and respectful nature. Her equitable approach is evident in her service within the school.
She provides exceptional service, takes pride in her role, and genuinely cares about the impact she has on the students' health and wellbeing.
Child and Adolescent Health Service
Amy Bell, Facilities Manager
Amy's dedication and passion for maintaining the Child and Adolescent Health Service facilities to support clinical service delivery are unparalleled. Her exceptional leadership of the Facilities Management team has fostered a culture of responsiveness, where no task is too much trouble.
Amy prioritises the needs of patients, families, and clinicians, generously acknowledging the work of others and ensuring her team feels supported and heard. The welcoming and positive work environment she has cultivated is a testament to her leadership.
She also strives to support her team's career goals by offering equitable opportunities for training and career development.
Eloise Hodge, Director Procurement
Eloise goes above and beyond in her role, making a significant impact across the organisation. What sets her apart is not just her work ethic, but her genuine care for making a difference.
Her vast knowledge and willingness to assist across departments have earned her the respect and trust of colleagues, many of whom refer to her as an "encyclopedia" of information. With her open-door policy, Eloise is always available to offer guidance, mentoring, support, and advice, making her a cornerstone of support within the Child and Adolescent Health Service.
Her “can-do” attitude shines, and her integrity, accountability, and passion for delivering the best outcomes for the organisation are evident in everything she does. She leads by example, consistently encouraging her team to uphold these values and strive for excellence.
Child and Adolescent Mental Health Services
Alison Parkinson, Lived Experience Coordinator
Alison consistently embodies the Child and Adolescent Health Service values in her challenging role of supporting, embedding, and strengthening the Lived Experience (Peer) Workforce.
She deeply respects the collaboration between families, peer workers, and clinical teams, encouraging compassion for diverse perspectives. With grace, a down-to-earth demeanour, and strength, Alison clearly demonstrates the benefits of peer workers to service managers, executives, clinical staff, and the public.
Her work supports the Child and Adolescent Mental Health Services in upholding recovery-oriented practice standards, ensuring equity for families supporting young people in distress, increasing engagement in their care and recovery, improving collaboration between clinicians and families, and enhancing care for young people.
Tess Thompson, Acting Clinical Nurse Specialist
Nominated by a former patient, Tess is praised as an exceptional nurse, particularly in mental health care:
“She is arguably the best nurse on the ward (5A). She was incredibly kind and compassionate towards me and was never dismissive of my problems. She most definitely assisted in my recovery. She was always fun and kind to be around. I am nominating her because I believe she is more than deserving of recognition for her service to all the children and young people she helps.”
Perth Children’s Hospital and Neonatology
Renée Deleuil, Acting Coordinator of Nursing
Renée consistently leads, communicates, and inspires others, always welcoming new employees and giving them time to share their opinions and concerns.
She has been instrumental in coordinating the first Memorial Service, "Remembering Together," scheduled for 14 June. Renée has personally contacted each family to inform them about the event and ensure they have all the necessary information.
Her exceptional compassion and respect when speaking with families have been pivotal in helping them understand the event. Renée promotes positive behaviour in her interactions with staff across departments, championing a positive workplace culture and Aboriginal health.
Jacqui Hunt, Head of Department Occupational Therapy
Jacqui has brought a wealth of skills and experience to her role, demonstrating a strong commitment to equity and transparency.
In a short period, she has built trust and significantly improved departmental culture. Jacqui is considerate to staff, consistently showing professionalism and kindness in both everyday interactions and challenging situations.
Her support has been instrumental in establishing new and innovative Occupational Therapy (OT) services, including the lymphoedema service, scar clinic, FAST, Camp Quality OT, Toby Foundation OT, neuromuscular clinic, and the expansion of the weekend service.