Community Ambassador Program

What is the Program?

The Community Ambassador Program aims to create formal connections with trusted advocates already established in their respective communities who can support and facilitate safe and inclusive two-way information sharing between CAHS and the wider community.

We would like to better understand how unique social factors influence how young people interact and engage with us, the barriers they may face and what they may find helpful in navigating our health service.

Responsibilities of the Community Ambassador

• Supporting the development of the program and advising on resources required based on your community’s unique needs and preferences.
• Delivering information to young people on behalf of CAHS.
• Coordinating young people to attend consultations and take the lead in facilitating these discussions, in partnership with CAHS staff members.
• Recording attendance and conduct evaluation surveys with young people who have attended, sharing this information with CAHS.
• Taking part in the co-design of relevant resources to support young people’s understanding and strengthen access to CAHS services.
• Sharing and promoting CAHS service resources and information.  

Our Community Ambassadors are responsible for

• Advising on resources required based on your community’s unique needs and preferences.
• Delivering information to your local community on behalf of CAHS.
• Coordinating community members to attend consultations on CAHS matters and take the lead in facilitating these discussions, in partnership with CAHS staff members.
• Booking suitable venues for consultations and ensure they are set up in an ideal format for discussion.
• Recording attendance and conduct evaluation surveys with participants who have attended, sharing this information with CAHS.
• Taking part in the co-design of relevant resources to support community understanding and strengthen access to CAHS services.
• Sharing and promoting CAHS service resources and information.

Our community ambassadors all have

• A current Working with Children Card.
• Strong connections within their community, with identified channels of communication.
• High motivation to make a difference to health services for children, young people and families in WA.
• An interest in supporting CAHS to use the perspectives of their communities to guide service improvements.

For more information on the CAHS Community Ambassador Program, please contact the CAHS Consumer Engagement Team via CAHS.Consumers@health.wa.gov.au or 0481 453 265.